Privacy

At RosaGames, we take your privacy seriously and are committed to safeguarding the personal data of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website and use our services. By using RosaGames, you agree to the collection and use of your personal data in accordance with this Privacy Policy.


Who We Are

RosaGames is an online platform offering a wide variety of free browser-based games. Our goal is to provide a fun and safe gaming experience for users of all ages. We value the privacy of our users and are committed to ensuring that your personal data is handled securely and responsibly.

For any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at [email protected].


What Is Personal Data?

Personal data refers to any information that can be used to identify an individual, either directly or indirectly. This may include, but is not limited to, your name, email address, age, location, device information, and any other information that you may provide when using our Services. Personal data may also include behavioral data, such as browsing history and preferences, which can be linked to an individual.


From Whom Do We Collect Personal Data?

We collect personal data from users who interact with our website, games, and related services. This includes:

  • Registered Users: Users who create an account on RosaGames.
  • Visitors: Users who browse or access the website without creating an account.
  • In-Game Players: Users who play our games, including both registered and unregistered users.
  • Parents/Guardians: In cases where children under 13 use the platform, we may collect personal data from parents or guardians in order to ensure their privacy and safety.


What Data Does RosaGames Collect and Why?

We collect the following types of personal data in order to provide you with a better experience and ensure that our services are functional, secure, and enjoyable:

1. Account Information
  • What We Collect: When you create an account, we may collect personal details such as your username, email address, and age.
  • Why We Collect It: This information is necessary to manage your account, provide personalized game experiences, and communicate with you about your account or new game releases.
2. Gameplay Data
  • What We Collect: Information related to your interactions with our games, such as scores, achievements, preferences, and progress.
  • Why We Collect It: We use this data to enhance your gaming experience, save your progress, and improve our games based on player behavior.
3. Device and Usage Data
  • What We Collect: Information about the device you are using, such as IP address, browser type, device type, operating system, and location (based on your IP address).
  • Why We Collect It: This data helps us analyze website usage, troubleshoot technical issues, and improve the overall user experience. It also assists in providing better performance for our games across various devices.
4. Cookies and Tracking Technologies
  • What We Collect: We use cookies, web beacons, and similar technologies to track your preferences, behavior, and interactions on the website.
  • Why We Collect It: This allows us to improve functionality, offer personalized experiences, display relevant advertisements, and analyze website performance.
5. In-Game Purchases Data (if applicable)
  • What We Collect: If you make in-game purchases, we collect data such as transaction history, payment method (through third-party processors), and purchase details.
  • Why We Collect It: This data is used to process your transactions, verify payments, and manage in-game purchases.
6. Parental Consent (for children under 13)
  • What We Collect: In cases where a child under 13 interacts with our site, we may collect information directly from the parent or guardian, such as email address for parental consent purposes.
  • Why We Collect It: To comply with applicable data protection laws (such as COPPA in the U.S.), we obtain parental consent before collecting any personal data from children under the age of 13.
7. Customer Support Data
  • What We Collect: When you contact our customer support, we may collect data related to your inquiry, such as your name, email address, the nature of the issue, and any messages or tickets submitted.
  • Why We Collect It: This data is essential for providing assistance, troubleshooting issues, and improving our support services.
8. Marketing and Communications Data
  • What We Collect: If you sign up for newsletters or promotional communications, we may collect your email address and communication preferences.
  • Why We Collect It: To send you updates, special offers, game news, and other marketing communications (only with your consent).
9. Location Data (Optional)
  • What We Collect: With your permission, we may collect location data (e.g., via GPS or IP address).
  • Why We Collect It: To offer location-based services or features and provide a better gaming experience.
10. Other Voluntary Information
  • What We Collect: Any other personal information you voluntarily provide, such as during surveys, feedback submissions, or user-generated content submissions.
  • Why We Collect It: To improve our services, address user preferences, and enhance user engagement.


How We Use Your Personal Data

RosaGames uses the collected personal data for the following purposes:

  • To Provide and Improve Services: We use your personal data to provide you with access to our games, improve game features, and offer a personalized gaming experience.
  • To Communicate with You: We may use your contact information to send you updates, game notifications, customer support responses, or marketing materials (with your consent).
  • To Ensure Security and Prevent Fraud: We use your data to protect your account, prevent unauthorized access, and secure transactions.
  • To Comply with Legal Obligations: We may need to process your data to comply with applicable laws and regulations.
  • To Perform Business Operations: Data is used to conduct business operations, including processing payments, conducting surveys, and analyzing user activity.


Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, it will be securely deleted or anonymized.


Sharing Your Personal Data

RosaGames does not sell, rent, or trade your personal data to third parties. However, we may share your personal data with third parties in the following circumstances:

  • Service Providers: We may share your personal data with third-party companies that help us deliver the Services, such as payment processors, customer support providers, and analytics services.
  • Legal Requirements: We may disclose your personal data if required by law or in response to a valid legal request (e.g., a court order, subpoena, or government request).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.


Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Correction: The right to request that we correct any inaccurate or incomplete personal data.
  • Deletion: The right to request the deletion of your personal data, subject to certain exceptions.
  • Withdrawal of Consent: If we process your data based on consent, you have the right to withdraw your consent at any time.
  • Objection to Processing: The right to object to the processing of your personal data in certain circumstances.
  • Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format and to transfer it to another service provider.

To exercise any of these rights, please contact us at [email protected].


Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal data.


Changes to This Privacy Policy

RosaGames reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your personal data.


Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

This Privacy Policy provides a comprehensive overview of how RosaGames collects, uses, and protects your personal data. If you need further clarification or adjustments, feel free to ask!